Shipping policy

Thank you for choosing SRG UAE store. We strive to provide you with the best possible shopping experience, including prompt and reliable delivery of your order. Please take a moment to read our shipping policy before placing your order.

Processing Time:

Orders are processed within 1-2 business days of receipt, and shall be completed within 5 days excluding weekends and holidays. If we encounter any issues or delays with your order, we will notify you as soon as possible.

Shipping Methods:

We currently offer standard shipping via reputable carriers such as Mail service, FedEx. Shipping rates and estimated delivery times are calculated at checkout based on your location and the size/weight of your order.

Shipping Costs:

Shipping costs are calculated at checkout based on your location for domistic and international shipping.

Order Tracking:

Once your order has shipped, we will provide you with a tracking number via email. You can use this number to track your package on the carrier's website.

Lost or Damaged Packages:

We take every precaution to ensure that your order arrives safely and on time. However, in the unlikely event that your package is lost or damaged during shipping, please contact us immediately so we can investigate and resolve the issue.

If you have any questions or concerns about our shipping policy, please feel free to contact us. Thank you for shopping with us!